Privacy Policy for Departmenturban Tree Service Visitors and Callers

Last updated: October 2026

This Privacy Policy explains how Departmenturban Tree Service ("we", "us") gathers, uses and passes on information when you browse departmenturban.living, call the number shown on this website or send a request form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. These may include your name, phone number, email address, location and notes about your tree or property. You share them when you call or complete a form.

Some details are collected automatically as you use the site. Examples are your IP address, browser and device type, the pages you open and the time of your visit. Calls to the number on this website may be tracked, and some may be recorded, for quality and billing reasons.

Why We Use It

We use your information to:

• Match you with an independent tree removal provider that serves your area
• Pass your request to that provider so they can reach you and set up a visit
• Reply to your questions and messages
• Learn how the website and phone lines are used
• Improve the website and the service
• Meet legal duties and stop fraud or misuse

Who Receives It

Departmenturban Tree Service is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners so they can get in touch. Those providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it or when needed to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share". Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to see how visitors use it. You can control cookies in your browser settings. Switching them off may change how parts of the site work.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct or delete your personal information, or to opt out of certain sharing. To make a request, email contact@departmenturban.living. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No way of sending or storing data is completely secure, though. We keep information only as long as the purposes above require, or as the law demands.

Children

This website is not intended for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Contact

Questions about this policy? Email contact@departmenturban.living.